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Refund and Returns Policy


  • If you would like to return an item, please write us at, we will send you an email confirmation with shipping guidelines or a prepaid return label depending on your country.
  • We offer returns for unworn items in new condition with original tags attached. 
  • Returns must be registered online and deposited at your local post within 14 days from the date you originally received your order.
  • Ukrainian Showroom is unable to refund any duties or taxes paid on international shipments.

What items are returnable?

  • You can return items within 14 days of receipt of your shipment. Items must be:

    • In original condition with tags
    • Unwashed and unworn
    • In original packaging


  • Once we receive your return, please allow 2 to 3 business days for us to process your return and 5 to 10 days for your bank to refund your account.
  • Your refund can only be credited back to the original form of payment or a credit note.
  •  You will receive an email confirmation as soon as your refund has been processed.